Service Category
What is Data Cloud 
Where to Learn
Layered learning Approach
Learning Map
Data Cloud Overview
Salesforce Data Cloud is a solution that gives businesses the power to connect and harmonize their customer data. It is the intelligent heart of your customer engagement, with built-in AI from Einstein creating insights and recommendations combined with powerful automations from Flow.
Data Cloud Platform
Salesforce Data Cloud is a platform that helps companies collect customer data and transaction data from various sources, including Salesforce’s own CRM clouds.
The data is brought into a data lake or data warehouse, and then mapped into Salesforce data models to create a unified customer record with relationships to the transaction data.
This data can be used for analytics and to activate and enable internal and external machine learning algorithms to provide better experiences to customers and improve the productivity of internal users.
